Unboxing Rules
Unboxing Rules for Exchange & Refund
Read carefully for missing, damaged or wrong product delivered.
1. (a) If box delivered by courier is DAMAGED, take video of accepting damaged box with full coverage and pointing box damage.
(b) For claiming MISSING items unboxing video is a must.
2. Unboxing video should start with (a) all 4 sides view then (b) top & bottom view (c) then full unboxing. *It must be single video NO PAUSE NO CUT*
3. Video should be taken from a distance to fully cover opening of package.
4. Close up of unboxing video not accepted.
5. After unboxing, product to be opened and damage or numbers of items to be clearly shown in video.
6. Video to be submitted within 6 hours.
7. Small marks & scratches not considered as damage.
8. If any breakage or missing item we will refund only for number of pcs Broken or Missing after viewing 360 degree opening video.
9. We ensure from our side that we check the condition of the products and send.
10. Need docket/awb number too in video.
11. Unboxing Means from show seal pack parcel in video to complete open checking of product and showing defect if any found in video
Rule is for everyone
Also for old resellers.
No excuse will be entertained like
Customer new h
Bharosa hai iss liye nhi banaya
Regular h..saalo se le raha hu kabhi complaint nhi aayi
Acha reseller hai..
Video on karna bhool gaye
Customer dhamki de raha h
Etc etc.
Please cooperate