FAQ
Frequently Asked Questions
At PrimePicks, we're dedicated to offering the best customer experience. Your feedback is always appreciated! For any questions, feel free to email us at: support@primepicks.in
Is COD (Cash on Delivery) available?
Yes, Cash on Delivery is available. Rs 200 Advance & Extra for Cash On Delivery.
How long will it take for my items to arrive?
Orders typically take 2 to 6 business days to arrive. Shipping times may vary depending on the product and your location.
Is shipping really FREE?
Yes, we offer FREE shipping across India.
Do you provide a refund or return if there's an issue with the product?
Yes, we have a simple 5-day return and refund policy. Please refer to our policy section for more details.
How long will it take to receive a tracking number?
You will receive your tracking number within 1-2 business days of placing your order.
Will I receive a confirmation number when I place my order?
Yes, a confirmation email will be sent to all customers after placing an order. If you don't receive one within 12 hours, please contact us.
Who can I contact if I have a problem with my order?
For any order-related inquiries, please email us at support@primepicks.in.
How can I pay?
We accept all major Credit Cards, Debit Cards, UPI, Net Banking, and offer Cash on Delivery in most locations.
Is Checkout on this site safe and secure?
Yes, all transactions on our site are safe and secure.
How do I cancel my order?
If you wish to cancel your order, please email us at support@primepicks.in with your order number. Note: Cancellations must be requested within 12 hours of placing the order.